TERMS & CONDITIONS
Welcome to American Outfitters Online.Com. American Outfitters Online.Com and its affiliates provide access to the American Outfitters Online.Com website (the "website") and sell our products to you subject to the conditions set out on this page.
Please read these conditions carefully before using the American Outfitters Online.Com website. By using the American Outfitters Online.Com website, you signify your agreement to be bound by these conditions.
1. YOUR ACCOUNT
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering.
American Outfitters Online.Com reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
2. ACCESS TO AMERICANOUTFITTERSONLINE.COM
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
3. LICENCE FOR OUR WEBSITES ACCESS
American Outfitters Online.Com grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of American Outfitters Online.Com. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of American Outfitters Online.Com and its affiliates without express written consent. You may not use any meta tags or any other ‘hidden text’ utilising American Outfitters Online.Com or its affiliates names or trademarks without the express written consent of American Outfitters Online.Com. Any unauthorised use terminates the permission or license granted by American Outfitters Online.Com.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of American Outfitters Online.Com as long as the link does not portray American Outfitters Online.Com , its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any American Outfitters Online.Com logo or other proprietary graphic or trademark as part of the link without our express written consent.
4. YOUR CONDUCT
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
You must not use the website for any of the following:
for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any ‘spam’
to cause annoyance, inconvenience or needless anxiety
5. COPYRIGHT & DATABASE RIGHTS
All content included on the website, such as text, graphics, logos, button icons, images and software, is the property of American Outfitters Online.Com (collectively American Outfitters Online.Com ), its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of American Outfitters Online.Com and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of American Outfitters Online.Com or our software suppliers and is protected by United Kingdom and international copyright laws.
You may not systematically extract and/or re-utilise parts of the contents of the website without American Outfitters Online.Com express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilisation of any substantial parts of this website, without American Outfitters Online.Com express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without American Outfitters Online.Com express written consent.
6. COPYRIGHT CLAIMS
American Outfitters Online.Com and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.
7. TRADEMARKS
American Outfitters and other marks indicated on our website are trademarks or registered trademarks of American Outfitters Online.Com (collectively American Outfitters Online.Com), in the European Union and/or other jurisdictions. American Outfitters Online.Com graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of American Outfitters Online.Com. American Outfitters Online.Com trademarks and trade dress may not be used in connection with any product or service that is not American Outfitters Online.Com in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits American Outfitters Online.Com All other trademarks not owned by American Outfitters Online.Com that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by American Outfitters Online.Com
8. OUR CONTRACT
When you place an order to purchase a product from American Outfitters Online.Com, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you and is confirmed by an email we send to you confirming that we have dispatched (the ‘Dispatch Confirmation E-mail’). That acceptance will be complete at the time we send the Dispatch Confirmation Email to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation Email to have been dispatched do not form part of that contract. You are seeking to enter into a contract with American Outfitters Online.Com when you place an order.
9. RETURNS
Our returns policy applies to products purchased from us. In addition to your returns guarantee, customers in the European Union are entitled to a statutory cooling-off period of seven business days. We offer a 100% guarantee that if you are in any way dissatisfied with the goods you have ordered (including Sale items), we will exchange them or give you a full refund for the items; provided that you return them to us in their original condition, i.e. packaging, unworn and unwashed, with all labels intact. ‘’ With the exception of booty shorts/thongs/swimwear [undearwear to encapsulate overall] for health reasons and hygiene respectively as well as to maintain our integrity; we do not exchange on these items. In this regard please ecercise cudicious care - especially your size - with the utmost of care. ‘’
CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.
Delivery charges will not be refunded in the case of a return. However, should you request replacements for returned items, you will not be charged again for delivery. All replacement items are shipped via standard delivery. Express delivery of replacements may be requested at the time of return and the difference will be charged to your card.
RETURNS PERIOD
Our normal returns period is 28 days from when you receive the goods, and any returned items must be received by us within this time.
From 19 May 2008, all UK returns must be made within 14 days instead of 28 days. After this date, returns must be received by AMERICANOUTFITTERSONLINE.COM within 14 days of receiving your order. Four days must be allowed for postage, so please ensure your item is posted within 10 days of receipt. If original delivery was made to an address outside the UK this is extended to 28 days. 10 days must be allowed for postage, so please ensure your item is posted within 18 days of receipt. Our 28 day policy will still apply on all orders shipped before 19 May 2008.
UK CUSTOMERS:
Send your return via the Royal Mail, and please obtain a Certificate of Posting (available free from your post office) for all returns, so that we can complete your request in the event of items being lost in transit. You should keep this certificate until you have received your refund or replacement. Please allow up to 14 working days for returned goods to reach us.
US CUSTOMERS:
Send your return via the USPS, and please obtain a Certificate of Posting from the post office for all returns, so that we can complete your request in the event of items being lost in transit. You should keep this certificate until you have received your refund or replacement.
INTERNATIONAL CUSTOMERS:
Send your return via an insured, traceable method, marking your package clearly as Returned Goods to avoid delays at Customs. Return postage from outside the UK or US is payable by the sender. Please retain your shipping documentation, so that we can complete your request in the event of items being lost in transit.
In all cases, your proof of postage should show the AMERICANOUTFITTERSONLINE.COM address to which you have returned the goods, together with the post office printed/stamped confirmation of the date of posting.
We will let you know as soon as we receive the goods, and will then endeavour to process your request for either a refund or replacement as quickly as possible. Please allow up to 14 days from receipt of your return for this to be done.
If no return instructions are enclosed with your return, we will automatically issue a refund for the returned items.
REFUNDS
If you have requested a refund, replacements of a lower value than the returned goods, or no return instructions are specified, any refund due will be credited back to the card used to pay for the original order. We will let you know as soon as the refund has been processed. Please note that we are unable to offer credit notes.
REPLACEMENTS
If you have requested replacements of a higher value, any difference due will be charged to the card used to pay for the original order. Please note that, on orders paid for with only a gift card, we are unable to process replacements of a higher value than is available on the gift card. In these circumstances, you should request a refund for the returned goods. Once this refund has been processed to your gift card you will then be able to use the balance to place a new order, giving your additional payment details for any extra balance on the order form.
RETURN OF FAULTY GOODS
If you believe the goods we have supplied to you are faulty, you should return the item to us together with a note, explaining what you believe is the problem and stating the original order number. When we receive the item, we will investigate the fault and contact you to agree the most appropriate resolution.
Please quote your order number on the top left hand side of the package, to assist us in identification on return to American Outfitters Online .Com.
CANCELLATION POLICY
For most items, you have the legal right to cancel your order within 7 working days of receiving the goods. However, this right does not apply to certain items i.e. Underwear, lingerie, swimwear. If you wish to cancel using this right, you need to inform us in via e-mail, writing to us at our postal addresses or telephone within 7 working days starting the day after you received the goods. You must take reasonable care of the goods and immediately return them to us in the normal way. We will not consider that you have taken reasonable care of the goods if they have been used in a way or to an extent beyond what would be reasonable when examining the goods in a shop before purchase.
10. PRICING AND AVAILABILITY
We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable.
Despite our best efforts, a small number of the thousands of products in our catalogue are miss-priced. If a products correct price is lower than our stated price, we charge the lower amount and send you the product. If a products correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.
11. CUSTOMS
When ordering goods from American Outfitters Online.Com for delivery overseas the recipient may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information. Additionally, please note that when ordering from American Outfitters Online.Com, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
12. CHILDREN
American Outfitters Online.Com does not sell products for purchase by children.
If you are under 18, you may use American Outfitters Online.Com only with the involvement of a parent or guardian.
13. ELECTRONIC COMMUNICATIONS
When you visit American Outfitters Online.Com or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
14. ALTERATION OF SERVICE/AMENDMENTS TO CONDITIONS
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
15. EVENTS BEYOND OUR REASONABLE CONTROL
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
16. WAIVER
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
17. GOVERNING LAW & JURISDICTION
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.
Your statutory rights are not affected by these terms and conditions
18. DISCLAIMER
We endeavour to ensure that all lingerie and clothing details along with pricing is correct at all times. Please note that some models may be photographed in different colored aparrel than may be sold through American Outfitters Online.Com. We shall take no such liability of any kind resulting from the usage of images or content found on our website.
19. MISSION STATEMENT
About Us
We shifted our shop front from out of the Streets of Kings County Brooklyn New York & Flatbush respectively.
Our purpose was to form an eponymous online women’s apparel store. Harnessing high quality; with a focus upon
attention to detail, quickly made “American Outfitters” synonymous with the trendiest in style.
Designs will be second to none. Our purpose we feel will be to continue perfecting, with the sourcing as well as the production of genres that are unusual, but at the same time; so excite & invigorate the feminine sex appeal.
Our customized lines illustrate as well as amplify this concept.
20. OUR DETAILS
American Outfitters Online.Com is the trading name for The Tzar of Haute Taute Design Concepts.
UK Office :
The Tzar of Haute Taute Design Concepts
American Outfitters Online
Mitchell Street
Sheffield
S3 7NL
VAT Reg. No. GB 911 4630 56
US Office :
The Tzar of Haute Taute Design Concepts
American Outfitters Online
Linden Boulevard
Kings County; Brooklyn
New York
11226 - 3301
U.S.A
Federal Taxation ID. 33 11 44 548
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